Last Updated: Wednesday, June 3, 2026


L’Atelier Des Chefs (“we,” “our,” or “us”) operates multiple restaurant locations globally. We are committed to protecting the privacy and security of our guests’ personal data. This Privacy Policy describes how we collect, use, share, and protect your information across our global website, mobile applications, and physical restaurant locations.


1. Information We Collect
We collect information that identifies you or relates to your interactions with us:

• Personal Identifiers: Name, email address, phone number, and physical address (collected when making a reservation, ordering online, or joining our loyalty program).
• Payment Details: Credit/debit card numbers and billing information. Payments are processed securely via certified third-party payment gateways; we do not store raw payment card data on our servers.
• Technical & Usage Data: IP address, browser type, device information, and data about how you navigate our website.
• Guest Preferences: Dietary restrictions, allergies, or seating preferences you choose to share with us to improve your dining experience.


2. How We Use Your Information
Your data is used to provide and improve our hospitality services, specifically to:

• Manage and confirm table reservations.
• Process, fulfill, and deliver online food orders.
• Administer global loyalty, rewards, or gift card programs.
• Send promotional offers, newsletters, and updates (where legally permitted; you can opt-out at any time).
• Comply with international legal, tax, health, and safety obligations.

3. International Data Transfers & Global Compliance
Because L’Atelier Des Chefs operates across multiple countries, the data we collect may be transferred to, stored, and processed outside your home country. We implement strict safeguards to ensure your data remains protected:

• GDPR & UK GDPR Compliance: For guests in the European Economic Area (EEA) and the United Kingdom, we process data based on contractual necessity, legal obligations, or legitimate business interests. International transfers utilize standard contractual clauses approved by the European Commission.
• US State Privacy Laws (e.g., CCPA/CPRA): We do not sell your personal information. US residents have rights regarding access, deletion, and data portability.
• Cross-Border Regulations: We actively adapt our data handling to match the local data protection acts of every jurisdiction where a L’Atelier Des Chefs branch operates.

4. Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining reservation logs for a minimum of 12 months to manage customer service inquiries, online order history for up to 3 years for tax and accounting audits, and loyalty program data for the duration of your active membership. When data is no longer required, it is securely deleted or permanently anonymized.


5. Your Data Rights
Depending on your country of residence, you may have the right to access, correct, update, or request the deletion of your personal data. To exercise any of these rights, please submit a request to our privacy team at info@bosporusrestaurant.com.


6. Children’s Privacy
Our website and online ordering services are intended for a general audience and are not directed at children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information without verifiable parental consent, we will delete that data from our systems immediately.


7. Cookies and Tracking
We use cookies to remember your location preferences and analyze website traffic. You can adjust your cookie settings through your browser or via the cookie consent banner on our website.


8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent changes. We encourage you to review this policy periodically.


9. Contact Us
For questions about this Privacy Policy or your personal data, contact us at info@bosporusrestaurant.com.