Terms and Conditions

Last Updated: Wednesday, June 3, 2026


Welcome to the L’Atelier Des Chefs website. By accessing, browsing, or using this website, our online ordering system, or our reservation platform, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our online services.

1. Global Footprint and Regional Variations

These Terms apply to all visitors globally. However, L’Atelier Des Chefs operates branches in multiple countries. Menu items, ingredients, pricing, promotions, taxes, and operating hours will vary by country and specific branch location. The details displayed at the specific local branch or on the localized version of our website at the time of ordering shall apply.

2. Table Reservations & Cancellations

  • Table bookings are subject to availability and confirmation.
  • Certain branches, peak dining hours, or large group bookings may require a credit card guarantee or a non-refundable deposit.
  • Cancellation windows vary by branch. Failure to show up for a reservation or cancelling past the specified deadline may result in a cancellation or no-show fee.


3. Online Ordering, Pricing, and Payments

  • Currency and Taxes: All prices listed are in the local currency of the selected restaurant branch and include local taxes (such as VAT or sales tax) unless stated otherwise.
  • Order Finality: Once an online order for food delivery or pickup is submitted and confirmed, it enters food preparation immediately and cannot be modified or cancelled.
  • Refunds: If you are unsatisfied with your order or an error occurred, refunds or credits are handled on a case-by-case basis by the management of the specific local branch that fulfilled your order.


4. Third-Party Delivery Services

While you can access online ordering through our website, delivery fulfillment may be handled by third-party logistics partners (e.g., Deliveroo, Talabat, Careem, or local couriers). L’Atelier Des Chefs is responsible for preparing the food to our strict quality standards, but we do not control, and are not liable for, delays, food damage, or driver conduct once the order leaves our physical restaurant premises.

5. Allergen and Dietary Information Disclaimer

We make every effort to identify ingredients that may cause allergic reactions on our digital menus. However, our kitchens handle a wide variety of ingredients, including nuts, gluten, dairy, and seafood. Cross-contamination can occur. Guests with severe food allergies must notify the specific restaurant location directly before placing an order. L’Atelier Des Chefs cannot guarantee a 100% allergen-free environment and disclaims all liability for adverse allergic reactions.

6. Account Security & Loyalty Program

If you create an account or join the L’Atelier Des Chefs Loyalty Program on this website, you are responsible for maintaining the confidentiality of your login credentials. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts or revoke loyalty points if we suspect fraudulent activity or a breach of these Terms.

7. Intellectual Property Rights

All content displayed on this website, including but not limited to text, graphics, logos, trademarks, food photography, menus, and underlying software, is the exclusive property of L’Atelier Des Chefs and is protected by international copyright laws. You may not copy, distribute, or reuse any content without our explicit written consent.

8. Prohibited Activities

You agree not to use this website to:

  • Violate any local, national, or international laws.
  • Gain unauthorized access to our reservation or payment networks.
  • Submit false information, fraudulent reservation requests, or fake online orders.
  • Deploy malware, viruses, or any code intended to disrupt our digital infrastructure.


9. Limitation of Liability

To the fullest extent permitted by applicable local law, L’Atelier Des Chefs shall not be liable for any indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website, or from any delays in food delivery handled by third-party delivery partners.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any legal disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, except where local consumer protection laws provide mandatory rights to resolve disputes in your home jurisdiction.

11. Contact Information

For questions regarding these Terms and Conditions, please reach out to us at info@latelierdeschefs.ae